Service & Support

Step 1

STEP 1

Applications

Clear clarification of the task based on your application
Physical requirements for processes/measurement task
Consideration of normative documents
Decision rule: Evaluation of conformities
Determination of adjustment criteria
Safety-relevant aspects such as DGUV V3 testings

Step 2

STEP 2

Consulting & Engineering

Definition of relevant parameters
Selection of the correct calibration method
Consulting
- Proficiency check of existing systems
- Advantages of alternative systems
- Optimization of systems
Engineering solutions from one source: concept development and creation
- Procurement of new systems
- Data acquisition and data management via individual software
- Qualification/stabilization
- Calibration
- Validation

Step 4

STEP 4

Result report & feedback

Creation of a result report with all relevant information: Measured values, measurement deviations, uncertainties, installation conditions, determined properties as well as the specification of the calibration method.
In the case of anomalies, immediate consultation with the customer for the purpose of further action.
Verification of the result report for individual agreements with customers

Step 6

STEP 6

Aftersales

Detection of metrological abnormalities: Oxidations, lack of insulation, leaks, chemical contaminations, hysteresis effects, inhomogeneities or instabilities
Repair of your systems or manufacturer-independent consulting and new procurement of adequate replacement (commodity) based on your metrological requirements
Maintenance of mechanical and electronic measuring systems

From calibration order to delivery

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